Secure Connection (Ssl or Tls) Failed. Check Your Settings and Try Again.
I tried to gear up up the scan to e-mail function on my new printer with no luck.
Currently, the printer can scan to my figurer, but non electronic mail.
I enter a dissimilar email address to clarify and test and I get an fault message saying
"The printer cannot connect to the remote destination. "Check your configurations, and so try again.
Hi
Try to set as follows and let me know the resutls:
Default to: [email protected]
Proper noun of the default display: xxxx
SMTP server: smtp - mail service.outlook.com
SMTP port: 587
Always employ a secure connection SSL/TLS (checked)
Validate the certificate of the server (non controlled)
The maximum size of the E-mail: unlimited
Server requires authentication (verified)
User proper name [electronic mail protected]
Countersign: password for hotmail account
If you are having trouble using this configuration, please permit me know the exact error provided post-obit the configuration test.
Shlomi
Tags: HP Printers
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HP Officejet pro 8620: Scan To Email does not work
I have an Officejet pro 8620. I've set up parameters which allow to browse to an email address. In the end, it is said that all the settings are OK, but when I scan a certificate, I am not getting any email.
What's wrong?
Hey @jakobius,
I sympathize that you have some bug with the browse to Due east-post on your Officejet Pro 8620 e-all-in-one printer. I can help you lot with that.
Usually, if you have entered your information on scan and she has accepted the data only refuses to analyze, it ways that your server information sent e-mail saying that the information was right, then in fact, something isn't. I suggest attempt to re-enter your server data, but try different ports instead.
Delight let me know if you have any other questions. If non, have a great 24-hour interval!
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Photosmart HP 7520: Scan to electronic mail does not work
Hello
For the last few days I am facing problems of scan to e-mail function. It gives me an error - "failed to connect to Web Services. "Confirm access to the net and try again. I checked admission to cyberspace, is turned off and turned back on, but everything is fine, except that scanning to e-mail notwithstanding does not work.
I also tried the suggestion of manual entry of the DNS server in the DNS accost configuration, just it does not piece of work.
Kindly assist.
Kind regards
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Hello @alok7,
Welcome to the HP community!
I understand that you lot have a trouble with scanning to Electronic mail app on due east-all-in-1 printer, HP Photosmart 7520. I'd honey to help yous with this.
Here are the steps I suggest to endeavour everything first:
Network Power Reset:
We'll go out the router and unplug the ability cable (Annotation: do not reset the router.), and so do the same with the printer and close down the computer. After a minute, plug in the router, wait to fully plow on, and then plug the printer back in and wait for the wireless light become solid. One time the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connexion.
Restore the default settings of the network and reconnect:
one. on the front console of the printer, press your upwards wireless icon
2. Select settings.
3. Select restore default network settings.
4 turn on your printer.
five. once it is initialized to save, press the wireless icon again.
6. Select settings.
7. Select Wireless Assistant , and so follow the prompts to enter the details of your wireless network.
8. try to activate the web services over again.
Configure a transmission DNS for your printer:
You mentioned that you have already tried defining a manual DNS for your printer, DNS that you used. If you lot accept not already tried so, I advise to apply primary like DNS eight.8.8.8 and 8.8.4.4 as the secondary DNS.
If your spider web services continued, fifty-fifty if scanning to e-mail does not work, you may need to reset the spider web services on the device.
Notation: Reset web services clears the custom email ePrint you take configured on your printer. Please be aware that if yous have a personalized email ePrint, after doing this, you will need to configure once again and will not exist able to utilise the same address.
1. press the Web Services button on the forepart console.
2. tap on settings.
iii. pressremove web services"and confirm deletion.
This will bring y'all to the homepage.
4. press on the icon Web Services , once again on the printer and go through the installation process.5. one time the web service has been activated over again, endeavor to configure your scan to Due east-mail
Please answer to let me know if these measures have helped to solve your problem.
Cheers for posting!
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C3765dnf Scan-to-electronic mail does not work
Hullo
just go Browse to E-post (= ste) cannot work.
everything works fine: fax and networkprinter. any fine. but ste does not piece of work.
I know, I have to enter the ip address of smtp gateway entering the name instead. I probably know email address countersign respective, I know ports (smtp: 465 / pop3: 995), and I know I should use * not valid instead * SMTP AUTH (cocky)...
but I always, when I'm trying csend a scan different error codes. All the same - data is right, with them I can receive and ship emails via outlook all the fourth dimension.
whatever suggestion / idea / information?
help is welcome!
cordially nayss
Hello @ all,
the topic can be airtight, I accept the answer:
.. .no-printer dell so far tin can transport an e-mail directly into any account e-postal service that is encrypted via SSL.
No printer dell built BEFORE 2014 will too never can deal with it.
It is not articulate up to date if build printers dell from 2014 (a last) will ever be able to handle SSL.
Information technology is to this day only possible by using outlook commutation AND a print server.
It's every bit poor past a big, international company respecting the fact Germany mail providers but ssl encrypted electronic mail accounts offered.
they are looking at is not the marketplace will not pb to more sales...
Microsoft gets better, they mind to their customers ^ ^... ;-)
All-time regards
a disappointed nayss
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Photosmart 7250: Scan to email does not work
Hello
all my printers apps work except scanning to email, having connectivity problems. Can you help me delight?
Hey @Sönke,
Welcome to the Forums of HP Support!
I see that your 7520 Photosmart e-All-In-1 Printer will not connect to the server when using the scan to email app. I can help yous with that.
To resolve this problem:
- On the printer, click web services icon that looks like a tablet with a phone beside her.
- Click settings.
- Click on delete Web Services.
- Click web services icon again.
- Click on take and Yes.
Please let me know what happens after you follow my instructions. If you are able to use the scan to e-mail, click on have the Solution to help other users discover this post. If yous appreciate my help, delight view it past clicking on the icon of the pollex. You will find two icons beneath this post.
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I saw problem when yous use the e-mail scanning office.
When I endeavor to scan to e-mail when fewer pages of text, example 4 or v pages, it works well and I am able to receive documents related to my email.
However, when I endeavor to analyze email when several pages, the instance pages 30. I can receive email only no zipper document, I tried to use multiple accounts eastward-mail service, such as gmail, hotmail, etc., all emails take the problem.
Delight inform how to fix the trouble. Give thanks yous
Hey @KahLee,
Welcome to the Forums of HP Support!
I empathise that yous have some problems with the scan to E-postal service on your 7640 due east desire - all - in - one printer. I can help y'all with that.
What is happening is that your biggest scans exceeds the size of the limit assay server. If I remember correctly the limit is ten MB. If you desire to send larger files, you will need to save the assay on a calculator so send it to the receiver.
If y'all have whatsoever other questions, you lot tin can contact HP Cloud Services by clicking here and filling out the class beneath.
If this answers your question, click on have solution. If yous appreciate my help, please click on the thumbs upwards icon. The two icons are below this post.
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Hi Max, thanks for getting dorsum to me.
It is strange that the inks are behaving this way. If you take already tried new cartridges, the best recommendation I can do would be to contact HP directly. Yous can use this Spider web site for information about how to contact HP properly, based on your region: Contact HP worldwide.
Thanks for posting on the HP Forums.
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